FAQ

1. Is shipping free?
Yes, we offer free worldwide shipping.

2. How long does shipping take?
It depends on the destination. For Asia, delivery usually takes 5-7 business days after shipment. For Europe and the USA, it typically takes 7-10 business days.

3. How soon is the item shipped after placing an order?
Orders are usually shipped within 2 business days. During holidays, shipping may be delayed by a few days accordingly.

4. What if the product arrives damaged?
We take full responsibility. Please refer to our Refund Policy for details.

5. Does the robot have an accent? How fluent and in-depth are its responses?
The robot has no accent. Its pronunciation is clear and natural. It responds promptly without delay, provides in-depth answers with substantial information, and never ends a conversation with just a few simple words.